Titre du document / Document title

Effects of electronic performance monitoring on personal control, task satisfaction, and task performance

Auteur(s) / Author(s)

STANTON J. M. ⁽¹⁾ ; BARNES-FARRELL J. L. ⁽¹⁾ ;

Affiliation(s) du ou des auteurs / Author(s) Affiliation(s)

⁽¹⁾ University of Connecticut, ETATS-UNIS

Résumé / Abstract

A laboratory study was conducted to assess effects of electronic performance monitoring on individuals working on computers in an officelike environment. Participants (N = 108) worked on a computerized data correction task under 6 experimental conditions that varied the amount of control over performance monitoring and knowledge concerning specific monitoring events. Results confirmed and extended a model proposed by D. B. Greenberger and S. Strasser (1986) to relate personal control, satisfaction, and performance. Participants with the ability to delay or prevent electronic performance monitoring indicated higher feelings of personal control and demonstrated superior task performance. Participants with exact knowledge of the occurrence of monitoring expressed lower feelings of personal control than those from whom specific knowledge of monitoring was hidden.

Revue / Journal Title

Journal of applied psychology   ISSN 0021-9010   CODEN JAPGBP 

Source / Source

1996, vol. 81, n^o6, pp. 738-745 (23 ref.)

Langue / Language

Anglais

Editeur / Publisher

American Psychological Association, Washington, DC, ETATS-UNIS  (1917) (Revue)

Mots-clés anglais / English Keywords

Performance evaluation ; Computer ; Job satisfaction ; Performance ; Human ; Personal control ;

Mots-clés français / French Keywords

Evaluation performance ; Ordinateur ; Satisfaction professionnelle ; Performance ; Homme ; Contrôle électronique ; Contrôle personnel ;

Mots-clés espagnols / Spanish Keywords

Evaluación prestación ; Computadora ; Satisfacción profesional ; Rendimiento ; Hombre ;

Localisation / Location

INIST-CNRS, Cote INIST : 3007, 35400006226329.0090