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Titre du document / Document title

Evaluation of digital libraries : Criteria and problems from users' perspectives

Auteur(s) / Author(s)

HONG XIE (1) ;

Affiliation(s) du ou des auteurs / Author(s) Affiliation(s)

(1) School of Information Studies, University of Wisconsin-Milwaukee, P.O. Box 413, Milwaukee, Wisconsin 53201, ETATS-UNIS

Résumé / Abstract

Digital library research has developed over the past decade, but little has been done on the identification of evaluation criteria, especially from users' perspectives. This article identifies users' criteria and applies them to the evaluation of existing digital libraries. Forty-eight subjects were instructed to develop and justify a set of essential criteria for the evaluation of digital libraries. At the same time, they were requested to evaluate existing digital libraries by applying the criteria that they were developing. A compilation of criteria developed by participants show that usability and collection quality were the most important criteria for evaluating digital libraries. Service quality, system performance efficiency, and user opinion solicitation were also deemed essential criteria. The author further compares digital library evaluation criteria identified by users and researchers and applied in previous research. The article reveals problems in current digital library design and development, discusses suggestions for improving digital library design, and presents areas for further research.

Revue / Journal Title

Library & information science research    ISSN  0740-8188   CODEN LISRDH 

Source / Source

2006, vol. 28, no3, pp. 433-452 [20 page(s) (article)] (1 p.1/4)

Langue / Language

Anglais

Editeur / Publisher

Elsevier, Amsterdam, PAYS-BAS  (1983) (Revue)

Mots-clés anglais / English Keywords

Problem

;

Task difficulty

;

User study

;

Performance requirement

;

Service quality

;

Performance evaluation

;

Electronic library

;

Mots-clés français / French Keywords

Problème

;

Difficulté tâche

;

Etude utilisateur

;

Critère performance

;

Qualité service

;

Evaluation performance

;

Bibliothèque électronique

;

Mots-clés espagnols / Spanish Keywords

Problema

;

Dificultad tarea

;

Estudio usuario

;

Criterio resultado

;

Calidad servicio

;

Evaluación prestación

;

Biblioteca electronica

;

Localisation / Location

INIST-CNRS, Cote INIST : 18394, 35400015873186.0050

Nº notice refdoc (ud4) : 18193575



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