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Titre du document / Document title

Laps Care- : an operational system for staff planning of home care

Auteur(s) / Author(s)

EVEBORN Patrik (1) ; FLISBERG Patrik (2) ; RÖNNQVIST Mikael (2) ;

Affiliation(s) du ou des auteurs / Author(s) Affiliation(s)

(1) Optimal Solutions AB, Teknikringen 1A, 58330 Linköping, SUEDE
(2) Division of Optimization, Linköping Institute of Technology, 58183 Linköping, SUEDE

Résumé / Abstract

The health care system in Sweden and many other countries is facing increasing costs. The major reason is the changing age distribution of the population with more elderly people in need of support. At the same time, health care systems are often very labor and staff intensive. In this paper, we focus on a staff planning problem arising in Sweden where people receive home care from the local authorities. The objective is to develop visiting schedules for care providers that incorporate some restrictions and soft objectives. Each visit has a particular task to be performed, for example: cleaning, washing, personal hygiene and/or nursing activities. Each staff member has skills and each client should, if possible, be visited by the same contact person. The operational situation is continuously changing and planning is done each day. We describe the development of a decision support system LAPS CARE to aid the planners. The system consists of a number of components including information data bases, maps, optimization routines, and report possibilities. We formulate the problem using a set partitioning model and, for a solution method, we make use of a repeated matching algorithm. The system is currently in operation at a number of home care organizations. We report on the practical impact of the system in the health care organization which was involved in the development. The savings are considerably in terms of saved planning time and in the quality of the routes, as well as the measured quality for the clients. Numerical experiments of the system are presented.

Revue / Journal Title

European journal of operational research    ISSN  0377-2217   CODEN EJORDT 

Source / Source

2006, vol. 171, no3, pp. 962-976 [15 page(s) (article)] (28 ref.)

Langue / Language

Anglais

Editeur / Publisher

Elsevier, Amsterdam, PAYS-BAS  (1977) (Revue)

Mots-clés anglais / English Keywords

Human

;

Staff management

;

Health care staff

;

Health

;

Planning

;

Care

;

Age distribution

;

Elderly

;

Decision support system

;

Optimization

;

Heuristic method

;

Mots-clés français / French Keywords

Homme

;

Système opérationnel (LAPS CARE)

;

Soin à domicile

;

Gestion personnel

;

Equipe soignante

;

Santé

;

Planification

;

Soin

;

Classe âge

;

Personne âgée

;

Système aide décision

;

Optimisation

;

Méthode heuristique

;

Mots-clés espagnols / Spanish Keywords

Hombre

;

Gestión personal

;

Equipo de salud

;

Salud

;

Planificación

;

Cuidado

;

Clase edad

;

Anciano

;

Sistema ayuda decisíon

;

Optimización

;

Método heurístico

;

Mots-clés d'auteur / Author Keywords

Health care

;

Home care

;

Staff planning

;

Modelling

;

Heuristics

;

Optimization

;

Practice of OR

;

Localisation / Location

INIST-CNRS, Cote INIST : 17566, 35400013314290.0160

Nº notice refdoc (ud4) : 17532969



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